Navitas is a diversified global education provider that offers an extensive range of educational services for students
and professionals including university programs, English language training and settlement services, creative media
education, workforce education and student recruitment.
Navitas, or PIBT as it was then, was founded in 1994 with the goal of helping more international students succeed
at university in Australia via improved student support and an extended academic year. Since this time Navitas
has significantly expanded the services it offers its students and clients and is now creating opportunities through
lifelong learning for over 83,000 people in 23 countries per year.
The Australian College of Applied Psychology (ACAP) is a Higher Education Institution and Registered Training
Organisation within the Navitas Professional division of Navitas that provides courses in counselling, psychology,
people management, community services, coaching and human resources and has been in operation for over 28
years. We are proud of our students and graduates and excited about the future. The College delivers vocational
and higher education programs to local and international students. Our campuses are located in Sydney, Brisbane,
Melbourne and Adelaide.
Introduction to the role
The position works within the Student Learning Support (SLS) Unit, whose purpose is to provide exemplary
learning support to ACAP students tailored to meet their particular needs and aligned with College objectives. An
important part of the role will be to coordinate the provision of peer support programs within the College, both online
and in traditional class environments. The role will also coordinate and contribute to the provision of other
services and resources that are delivered face-to-face and online for students studying on campus and by flexible
modes of delivery. The role works collaboratively as part of the Student Learning Support team and reports to the
Manager, Student Learning Support.
Essential Skills & Experience
• Degree in Education or a related discipline
• Demonstrated work experience teaching, tutoring or facilitation in post-secondary education
• Experience in the provision of academic support including assessing learning needs, and teaching academic
writing skills
• Experience developing study/academic skills resources
• Excellent written and verbal communication, and interpersonal skills
• Demonstrated capability to develop effective working relationships with a diverse range of people
• Effective time management and organisational skills
• Demonstrated capacity to manage a busy workload
• Experience using educational software and ability to efficiently learn new software skills
• The ability to create video, audio and presentation files
Desirable Skills & Experience
• Qualifications in ESL, TESOL or applied linguistics
• Experience with Social Sciences, Counselling or Psychology disciplines
• Masters Degree or Doctorate and/ or experience in VET course development and delivery
• Experience in delivering services to students studying online or at a distance
• Experience in using on-line classrooms
• Experience in coordinating or leading Peer led programs
What we offer
This position welcomes those who are looking for full time or part time hours. The successful candidate/s may be
required to perform services outside the normal business hours. An attractive remuneration package will be
negotiated with the successful candidate. The Navitas Group offers outstanding long-term career opportunities
within Australia and abroad, and is values driven and an equal opportunity employer.
The successful applicant will be subject to relevant pre-employment checks, which may include a National Police
Check and/or a Working with Children Check. Only people who are eligible to work in Australia may apply for this
position.
Enquiries can be directed to Frances Bertrand, Manager, Student Learning Support, Australian College of Applied
Psychology, phone (02) 8236 8062, email frances.bertrand@acap.edu.au Applications, which will need to include a
resume and a letter addressing the selection criteria, must be submitted via the following web link
www.acap.expr3ss.com Applicants will be asked to respond to a number of questions which will assist with the
selection process.
Applications close on 7 February 2013 at 5PM AEST.
Title: Coordinator, Student Learning Support
Role Description
The position works within the Student Learning Support (SLS) Unit, whose purpose is to provide exemplary learning support to ACAP students tailored to meet their
particular needs and aligned with College objectives. An important part of the role will be to coordinate the provision of peer support programs within the College, both online
and in traditional class environments. The role will also coordinate and contribute to the provision of other services and resources that are delivered face-to-face and
online for students studying on campus and by flexible modes of delivery. The role works collaboratively as part of the Student Learning Support team and reports to the
Manager, Student Learning Support.
Key Result Area Specifically Agreed Tasks and Objectives Key Performance Indicators
Peer support programs Develop and coordinate effective peer led programs, and in particular the
PASS Program, that support students and enable them to achieve high levels
of success in their studies.
• Plan, coordinate and implement peer support programs as required in a
number of different subjects across schools
• Supervise student leaders in the PASS program
• Work with other SLS team members on peer support programs as required
• Liaise with all stakeholders from own team and other areas of ACAP
regarding peer support activities
• Evaluate and report on the effectiveness of Peer programs
Peer support programs designed, developed, implemented
and evaluated
• selection process for student leaders/mentors
professionally carried out
• student leaders/mentors developed and
supported
• programs promoted to potential participants and
other stakeholders
• appropriate responses to contingencies
• quality of peer support effectively monitored
• effective communication with all stakeholders
• new programs trialled and developed as required
Other learning support
services for students
Develop and deliver learning support services to assist students appropriately
in the development of their study and academic skills and to support
successful study outcomes for ACAP students.
Work effectively as part of a team with other SLS team members to:
• develop and deliver student learning support workshops face-to-face and
on-line
• provide individual consultations to students on learning issues
• develop and deliver ‘embedded’ learning activities
• liaise with stakeholders, SLS team and other staff about the provision of
learning support
• contribute to the organisation and delivery of student orientation and
transition activities
• Effective and appropriate learning assistance and
support provided to students
• On campus and online workshops developed,
organised and delivered according to schedule
and student needs.
• Individual consultations provided to students
• Positive relationships with students and
educators developed and maintained
• Accurate and appropriate referral systems
maintained and up to date
Key Result Area Specifically Agreed Tasks and Objectives Key Performance Indicators
• refer students with personal and welfare issues appropriately.
Reporting and review Contribute to the processes of continuous improvement in ACAP Student
Learning Support activities
• Maintain records of student registration and attendance at Student
Learning Support sessions and events
• Collect and organise feedback from all stakeholders regarding services
provided and contribute to continuous service improvement
• Produce high quality reports on activities undertaken in the provision of
student learning support
• Draw up planning documents for projects
• Feedback on services and support gathered, analysed
and organised
• Contribution to the improvement of services based on
evaluation and feedback from stakeholders
• Accurate records maintained
• Professional reports produced as per requirements
• Planning documents created to specification
Learning support
resources and the SLS
website
• Develop, update and upload electronic online academic and study skills
resources using version identifiers according to college policies
• Contribute to the maintenance and improvement of the SLS website
• Create and maintain files in a variety of media (audio, video, slideshow
etc) for the website
• Effective and appropriate resources developed and
maintained
• Resources and information uploaded to website
• Information is accurate and presented clearly
• Information is presented in a variety of media
• Information is presented using the principles of cognitive
load management
Communication to
clients regarding
services
• Produce and disseminate appropriate promotional materials and other
forms of communication regarding the services provided by the Student
Learning Support Team
• Plan and schedule appropriate notices or class visits each term to inform
students about Student Learning Support Services
• Accurate communication materials produced and
distributed
• Schools, students and educators informed about SLS
services available
• Website used effectively for announcements about SLS
services
Other general
functions
• Work effectively as a member of a team
• Attend team meetings and contribute to the development of the unit
• Represent the Student Learning Support unit, as required
• Participate in and/or coordinate projects relevant to the Student Learning
support area
• Contribute to the development and implementation of policy, as required
• Perform other duties relevant to the role, as specified from time to time by
the Manager, Student Learning Support.
• Meetings attended as required and active participation
demonstrated
• SLS unit adequately represented at internal and external
functions
• Contributions to the ongoing development of the unit
made
• Allocated tasks completed on time
Selection Criteria
Essential
• Degree in Education or a related discipline
• Demonstrated work experience teaching, tutoring or facilitation in post-secondary education
• Experience in the provision of academic support including assessing learning needs, and teaching academic writing skills
• Experience developing study/academic skills resources
• Excellent written and verbal communication, and interpersonal skills
• Demonstrated capability to develop effective working relationships with a diverse range of people
• Effective time management and organisational skills
• Demonstrated capacity to manage a busy workload
• Experience using educational software and ability to efficiently learn new software skills
• The ability to create video, audio and presentation files
Desirable
• Qualifications in ESL, TESOL or applied linguistics
• Experience with Social Sciences, Counselling or Psychology disciplines
• Masters Degree or Doctorate and/ or experience in VET course development and delivery
• Experience in delivering services to students studying online or at a distance
• Experience in using on-line classrooms
• Experience in coordinating or leading Peer led programs
and professionals including university programs, English language training and settlement services, creative media
education, workforce education and student recruitment.
Navitas, or PIBT as it was then, was founded in 1994 with the goal of helping more international students succeed
at university in Australia via improved student support and an extended academic year. Since this time Navitas
has significantly expanded the services it offers its students and clients and is now creating opportunities through
lifelong learning for over 83,000 people in 23 countries per year.
The Australian College of Applied Psychology (ACAP) is a Higher Education Institution and Registered Training
Organisation within the Navitas Professional division of Navitas that provides courses in counselling, psychology,
people management, community services, coaching and human resources and has been in operation for over 28
years. We are proud of our students and graduates and excited about the future. The College delivers vocational
and higher education programs to local and international students. Our campuses are located in Sydney, Brisbane,
Melbourne and Adelaide.
Introduction to the role
The position works within the Student Learning Support (SLS) Unit, whose purpose is to provide exemplary
learning support to ACAP students tailored to meet their particular needs and aligned with College objectives. An
important part of the role will be to coordinate the provision of peer support programs within the College, both online
and in traditional class environments. The role will also coordinate and contribute to the provision of other
services and resources that are delivered face-to-face and online for students studying on campus and by flexible
modes of delivery. The role works collaboratively as part of the Student Learning Support team and reports to the
Manager, Student Learning Support.
Essential Skills & Experience
• Degree in Education or a related discipline
• Demonstrated work experience teaching, tutoring or facilitation in post-secondary education
• Experience in the provision of academic support including assessing learning needs, and teaching academic
writing skills
• Experience developing study/academic skills resources
• Excellent written and verbal communication, and interpersonal skills
• Demonstrated capability to develop effective working relationships with a diverse range of people
• Effective time management and organisational skills
• Demonstrated capacity to manage a busy workload
• Experience using educational software and ability to efficiently learn new software skills
• The ability to create video, audio and presentation files
Desirable Skills & Experience
• Qualifications in ESL, TESOL or applied linguistics
• Experience with Social Sciences, Counselling or Psychology disciplines
• Masters Degree or Doctorate and/ or experience in VET course development and delivery
• Experience in delivering services to students studying online or at a distance
• Experience in using on-line classrooms
• Experience in coordinating or leading Peer led programs
What we offer
This position welcomes those who are looking for full time or part time hours. The successful candidate/s may be
required to perform services outside the normal business hours. An attractive remuneration package will be
negotiated with the successful candidate. The Navitas Group offers outstanding long-term career opportunities
within Australia and abroad, and is values driven and an equal opportunity employer.
The successful applicant will be subject to relevant pre-employment checks, which may include a National Police
Check and/or a Working with Children Check. Only people who are eligible to work in Australia may apply for this
position.
Enquiries can be directed to Frances Bertrand, Manager, Student Learning Support, Australian College of Applied
Psychology, phone (02) 8236 8062, email frances.bertrand@acap.edu.au Applications, which will need to include a
resume and a letter addressing the selection criteria, must be submitted via the following web link
www.acap.expr3ss.com Applicants will be asked to respond to a number of questions which will assist with the
selection process.
Applications close on 7 February 2013 at 5PM AEST.
Title: Coordinator, Student Learning Support
Role Description
The position works within the Student Learning Support (SLS) Unit, whose purpose is to provide exemplary learning support to ACAP students tailored to meet their
particular needs and aligned with College objectives. An important part of the role will be to coordinate the provision of peer support programs within the College, both online
and in traditional class environments. The role will also coordinate and contribute to the provision of other services and resources that are delivered face-to-face and
online for students studying on campus and by flexible modes of delivery. The role works collaboratively as part of the Student Learning Support team and reports to the
Manager, Student Learning Support.
Key Result Area Specifically Agreed Tasks and Objectives Key Performance Indicators
Peer support programs Develop and coordinate effective peer led programs, and in particular the
PASS Program, that support students and enable them to achieve high levels
of success in their studies.
• Plan, coordinate and implement peer support programs as required in a
number of different subjects across schools
• Supervise student leaders in the PASS program
• Work with other SLS team members on peer support programs as required
• Liaise with all stakeholders from own team and other areas of ACAP
regarding peer support activities
• Evaluate and report on the effectiveness of Peer programs
Peer support programs designed, developed, implemented
and evaluated
• selection process for student leaders/mentors
professionally carried out
• student leaders/mentors developed and
supported
• programs promoted to potential participants and
other stakeholders
• appropriate responses to contingencies
• quality of peer support effectively monitored
• effective communication with all stakeholders
• new programs trialled and developed as required
Other learning support
services for students
Develop and deliver learning support services to assist students appropriately
in the development of their study and academic skills and to support
successful study outcomes for ACAP students.
Work effectively as part of a team with other SLS team members to:
• develop and deliver student learning support workshops face-to-face and
on-line
• provide individual consultations to students on learning issues
• develop and deliver ‘embedded’ learning activities
• liaise with stakeholders, SLS team and other staff about the provision of
learning support
• contribute to the organisation and delivery of student orientation and
transition activities
• Effective and appropriate learning assistance and
support provided to students
• On campus and online workshops developed,
organised and delivered according to schedule
and student needs.
• Individual consultations provided to students
• Positive relationships with students and
educators developed and maintained
• Accurate and appropriate referral systems
maintained and up to date
Key Result Area Specifically Agreed Tasks and Objectives Key Performance Indicators
• refer students with personal and welfare issues appropriately.
Reporting and review Contribute to the processes of continuous improvement in ACAP Student
Learning Support activities
• Maintain records of student registration and attendance at Student
Learning Support sessions and events
• Collect and organise feedback from all stakeholders regarding services
provided and contribute to continuous service improvement
• Produce high quality reports on activities undertaken in the provision of
student learning support
• Draw up planning documents for projects
• Feedback on services and support gathered, analysed
and organised
• Contribution to the improvement of services based on
evaluation and feedback from stakeholders
• Accurate records maintained
• Professional reports produced as per requirements
• Planning documents created to specification
Learning support
resources and the SLS
website
• Develop, update and upload electronic online academic and study skills
resources using version identifiers according to college policies
• Contribute to the maintenance and improvement of the SLS website
• Create and maintain files in a variety of media (audio, video, slideshow
etc) for the website
• Effective and appropriate resources developed and
maintained
• Resources and information uploaded to website
• Information is accurate and presented clearly
• Information is presented in a variety of media
• Information is presented using the principles of cognitive
load management
Communication to
clients regarding
services
• Produce and disseminate appropriate promotional materials and other
forms of communication regarding the services provided by the Student
Learning Support Team
• Plan and schedule appropriate notices or class visits each term to inform
students about Student Learning Support Services
• Accurate communication materials produced and
distributed
• Schools, students and educators informed about SLS
services available
• Website used effectively for announcements about SLS
services
Other general
functions
• Work effectively as a member of a team
• Attend team meetings and contribute to the development of the unit
• Represent the Student Learning Support unit, as required
• Participate in and/or coordinate projects relevant to the Student Learning
support area
• Contribute to the development and implementation of policy, as required
• Perform other duties relevant to the role, as specified from time to time by
the Manager, Student Learning Support.
• Meetings attended as required and active participation
demonstrated
• SLS unit adequately represented at internal and external
functions
• Contributions to the ongoing development of the unit
made
• Allocated tasks completed on time
Selection Criteria
Essential
• Degree in Education or a related discipline
• Demonstrated work experience teaching, tutoring or facilitation in post-secondary education
• Experience in the provision of academic support including assessing learning needs, and teaching academic writing skills
• Experience developing study/academic skills resources
• Excellent written and verbal communication, and interpersonal skills
• Demonstrated capability to develop effective working relationships with a diverse range of people
• Effective time management and organisational skills
• Demonstrated capacity to manage a busy workload
• Experience using educational software and ability to efficiently learn new software skills
• The ability to create video, audio and presentation files
Desirable
• Qualifications in ESL, TESOL or applied linguistics
• Experience with Social Sciences, Counselling or Psychology disciplines
• Masters Degree or Doctorate and/ or experience in VET course development and delivery
• Experience in delivering services to students studying online or at a distance
• Experience in using on-line classrooms
• Experience in coordinating or leading Peer led programs
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