ASSOCIATE CLIENT RELATIONSHIP MANAGER New York City, NY

ASSOCIATE CLIENT RELATIONSHIP MANAGER

• Company

  BNP Paribas Investment Partners

• Location

  New York City, NY

• Compensation

  Competitive

• Position Type

  Permanent

• Employment type

  Full time

• Updated

  Feb 14, 2013

• eFC Ref no

  1163993

Fischer Francis Trees & Watts, Inc. (FFTW) is a specialist manager of US and global fixed income portfolios for institutional clients. Our clients include central banks, official institutions, corporations, pension plans, insurance companies, foundations, endowments, and mutual funds.

In the U.S. we have offices in Boston, Chicago, New Jersey and New York.  FFTW is the global fixed income provider for BNP Paribas Investment Partners. We have an excellent career opportunity for an Associate Client Relationship Manager, Central Banks and Official Institutions in our New York office. Individual will join the team responsible for Central Bank and Official Institution client base. Candidate will be responsible for supporting proactive communication, responding to inquiries, determining what issues to escalate and coordinating among multiple groups, including, Operations and Investments to insure that all client expectations are met.

Specific Responsibilities:

• Provide support in client servicing responsibilities with goal to become key day to day contact. 
• Responsible for ensuring that client needs, both simple and complex are met in timely and professional manner by either personally handling or coordinating with other groups.
• Provide support for Central Bank/Official Institution/SWF Business Development.
• Develop/prepare investment proposals for clients and prospects.
• Oversee client take-on and shut down procedures.
• Review client portfolios for strategy and guideline compliance.
• Serve as backup for client and prospect enquiries for Central Bank accounts.
• Coordinate with other business areas (such as portfolio management, compliance, RFP team) to address client queries.
• Provide support in preparation, running and hosting of client training seminars.

Ideal Personal Profile:

• Client Focus: Does everything possible to achieve internal or external customer satisfaction by identifying the customers’ needs and providing them with the appropriate solution taking into account the company’s ethics and interests. 
• Taking Responsibilities: Is involved in his / her scope for action, while appreciating the limits. Meets his / her commitments and accepts the consequences.
• Accuracy: Constantly attentive to the precision and thoroughness of the information sent and to the quality of the work; ensures that errors are minimized.
• Analytical skills: Identifies all aspects of a subject and examines them in a critical way to construct a broad point of view. Individual is driven by the desire to know more about things, peoples or events.
• Taking Initiative: Works proactively and independently, implementing work processes, ideas and solutions, including in situations where information is missing or wholly unusual.
• Communication skills: Expresses his / her messages, both orally and in writing, in an effective, organized way, which is appropriate to the audience being addressed.

Academic Background and Experience:

• Excellent academic credentials. MBA or CFA a strong plus.
• Minimum of three years’ experience with an asset management firm with solid knowledge of investment management industry (fixed income strongly preferred).
• Good understanding of investments, benchmarks and guidelines.
• Experience in servicing clients and some sales.
• Advanced computer skills (Word, Excel, and PowerPoint).

To be considered for this opportunity, please forward your resume utilizing the online application process.  Equal Opportunity Employer.