Business Analyst Cranston, RI

Business Analyst

• Company

  Citizens Financial Group, Inc.

• Location

  Cranston, RI

• Compensation

  Competitive

• Position Type

  Permanent

• Employment type

  Full time

• Updated

  Feb 17, 2013

• eFC Ref no

  1169064

See job description for details

Responsibilities

Role Description

• Preparation of business requirements documentation.
• Work with business to document use cases. Conduct use case review with business and technology partners.
• Prepare screen designs and wireframes to represent proposed functionality.
• Document conceptual models and identify user interface, process and data requirements.
• Identify security, control, backup, contingency and error handling requirements.
• Participate in project scoping and budgeting.
• Participate in the reviews and signoff of both system requirements and technical design documentation.
• Maintain issues list related to requirements and track issues to resolution.
• Participate in the analysis of current processes and recommendations for process improvements. Document process mapping for customer experience
• Anticipate and interpret problems. Interface between technology and business partners to broker solutions.
• Act as an advocate for assigned projects.
• Participate in the review and validation of QA test plans to ensure requirements have been met.
• Help to analyze and resolve day-to-day issues that occur within the project.

Qualifications

• BA or equivalent work experience is required
• Knowledge of the Consumer Banking business lines preferred
• Formal project life-cycle methodology experience preferred
• Strong communication and organizational skills
• Strong written and verbal communication skills
• Strong analytical and documentation skills
• Use case methodology experience a strong plus
• Visio a plus
• Proven influence and negotiation skills
• Effective problem solving and risk management skills

Equal Employment Opportunity

It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state and/or local laws.

Hours and Work Schedule

Hours per Week: 40
Work Schedule: Monday-Friday 8:00AM-5:00PM